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Multiple Choice

In the context of root cause analysis, what is the purpose of the verification step?

Verification in this context means confirming that the corrective actions actually fix the problem and are put into practice. After choosing and implementing fixes aimed at addressing the root cause, verification checks that those fixes produce the desired effect in the real process, that they are completed as planned, and that the improvements hold over time. It relies on evidence—data showing the issue no longer recurs, audits or observations that the controls are in place, and follow-up checks confirming sustained performance. This step is distinct from identifying the root cause (which happens earlier), from documenting the incident (record-keeping), and from assigning blame (not a goal of the process).

Verification in this context means confirming that the corrective actions actually fix the problem and are put into practice. After choosing and implementing fixes aimed at addressing the root cause, verification checks that those fixes produce the desired effect in the real process, that they are completed as planned, and that the improvements hold over time. It relies on evidence—data showing the issue no longer recurs, audits or observations that the controls are in place, and follow-up checks confirming sustained performance. This step is distinct from identifying the root cause (which happens earlier), from documenting the incident (record-keeping), and from assigning blame (not a goal of the process).