What is a recipient override in SAD?

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Multiple Choice

What is a recipient override in SAD?

In SAD, a recipient override means a delivery stop has been reassigned from one CSA to another. This happens when a stop’s normal service area needs to change—such as addressing a boundary realignment, correcting a misassigned address, or handling an exception—so the stop falls under a different CSA’s routing and service rules. The override is the explicit action that tells the system to treat that stop as belonging to the new CSA for planning, driver assignment, and performance tracking. So, the concept is about reassigning a stop to a different CSA, not about mapping routes, adding ZIP codes, or changing delivery times.

In SAD, a recipient override means a delivery stop has been reassigned from one CSA to another. This happens when a stop’s normal service area needs to change—such as addressing a boundary realignment, correcting a misassigned address, or handling an exception—so the stop falls under a different CSA’s routing and service rules. The override is the explicit action that tells the system to treat that stop as belonging to the new CSA for planning, driver assignment, and performance tracking.

So, the concept is about reassigning a stop to a different CSA, not about mapping routes, adding ZIP codes, or changing delivery times.

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