What should a post-incident review produce regarding responsibilities?

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Post-incident reviews focus on turning an incident into concrete improvements. The best outcome is to document what was learned and define action items, each with an owner and a due date. This pairing of responsibilities with deadlines ensures accountability and makes it possible to close the loop, verify that fixes are implemented, and reduce the chance of recurrence by addressing root causes, process gaps, tooling needs, or training. A simple high-level summary won't drive change, and a marketing outreach plan is unrelated to incident remediation. A new service level agreement might emerge from broader service changes, but it's not the direct deliverable of a PIR aimed at assigning responsibilities.