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Multiple Choice

Which of the following is NOT a use case for Recipient Overrides?

Recipient Overrides are used to adjust routing decisions for a specific recipient. They let you reassign a stop to a different CSA, modify the mapped service area for a stop, or remove a stop from the route for that recipient. These actions change who handles the delivery or how the stop is positioned in the route, rather than when the delivery occurs. Adjusting the delivery time for a stop is a scheduling change, not a routing override, so it isn’t a typical use case for Recipient Overrides.

Recipient Overrides are used to adjust routing decisions for a specific recipient. They let you reassign a stop to a different CSA, modify the mapped service area for a stop, or remove a stop from the route for that recipient. These actions change who handles the delivery or how the stop is positioned in the route, rather than when the delivery occurs. Adjusting the delivery time for a stop is a scheduling change, not a routing override, so it isn’t a typical use case for Recipient Overrides.